NFCU CX Agent (Debit Recovery)

NFCU CX Agent (Debit Recovery)

Location: Henderson, TX

Position Overview:

Debit Recovery reviews cases of suspicious activity reported by members regarding their debit cards. They assess each case to determine whether it involves genuine fraud (beyond the member's control) or if the member is implicated in the fraudulent activity. Based on our findings, we then take appropriate action to resolve the case.

Shift: 7:30-4:30 (Monday - Friday)

Qualifications:

  • You MUST receive approval from your delivery manager before applying
  • You must be employed by Provalus for a minimum of 6 months
  • You cannot be on a PIP or written warning

Recruiter: Heather Jenkins | heatherjenkins@provalus.com

Applications will be accepted through July 23rd

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