Provalus is elevating under-served communities by providing technology,
business and support positions to untapped talent in the U.S.
Our services provide Fortune 1000 companies the dependable, quality and practical
services they need…
straight from the heart of

America.

Accelerate business growth with our exceptional capabilities.

SUPPORT


By creating opportunities where there were none; with companies that
believe in America’s future,
Provalus is disrupting the outsourcing industry.

See how we
can help

Problem

It was time for a system upgrade for this Fortune 1000 client. They needed a more robust and bug-free system.

Solution

The Provalus ITO team can design, code and test the upgrade as well as position it for company-wide roll-out. With a common time zone, regional proximity, brand awareness and technical proficiency, our team can effectively improve just about any system.

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can help

Provalus Problem & Solution

Problem

A company requires consistency with internal employee systems, consumer-facing desktop systems and mobile applications.

Solution

The Provalus Quality Assurance team ensures technical quality across all channels. With a strong cognitive understanding of the needs and brand, the team was able to profficiently test each platform and make recommendations for adjustments.

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can help

Provalus Problem & Solution

Problem

A client is looking for support with their new employee on-boarding process. The protocols involve running background checks, issuing badges, applying for corporate credit cards, assigning employee codes and proofing new hire paperwork.

Solution

Provalus has a team of detail-oriented talent to provide BPO services. This high-value solution provides a skilled talent pool with a cognitive understanding of the needs.

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can help

Provalus Problem & Solution

Problem

A client changes its offerings several times a year and is therefore concerned about quality and stability. To ensure consistency, they require a large team to manually test data tables, tax information, pricing, website content (printed & virtual) and mobile applications.

Solution

Provalus trains teams to understand specific content, testing cycles and tools in order to service our clients’ business outsourcing needs. Being in your backyard and in your same time zone, we can cohesively coordinate tight schedules and deliver quality solutions. Jira and Selenium are at the core of our methodology.

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can help

Provalus Problem & Solution

Problem

A client needs 24/7/365 technical helpdesk services to cover thousands of employees in multiple countries.

Solution

With the goal of 1st tier solutions with above 90% satisfaction, Provalus provides improved disaster recovery and a cognitive understanding of solutions. Through emails, chats and native speaking English voice support, our team is a true solutions partner.

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can help

Provalus Problem  & Solution

Problem

A client has the need to summarize complicated business documents into simple statements of terms, data and dynamic inferences (such as: if x happens, then the response is y).

Solution

Our Provalus team is trained to compile the information required and upload to the client’s internal system for reference and use.

By creating opportunities where there were none; with companies that
believe in America’s future,
Provalus is disrupting the outsourcing industry.

As Provalus fulfills it’s mission, we will see

0
lives changed
$0m
economic impact
1
community revitalized and counting