DentaQuest Shift Lead
DentaQuest Shift Lead
Location: Tahlequah, OK
Position Overview:
DQ Employees ONLY in Tahlequah
Key Responsibilities:
- Execute daily operations and administration of assigned client team (to include creating and managing schedules).
- Perform training/mentoring duties to ensure all staff are proficient in assigned duties.
- Provide effective oral and written communication to clients, leveraging approved documentation.
- Acquire and maintain data as it relates to the agreed-upon service level agreements (SLAs) and/or Key Performance Indicators (KPIs) and report results to Provalus delivery leadership and Client.
- Continue career progression to meet the requirements of the Delivery Manager.'
- Perform other duties as assigned.
Qualifications:
- Must be currently on the DQ team!!
- Must be in good standing with the client - No PIP, no written warnings
Recruiter: Heather Jenkins | heatherjenkins@provalus.com
Applications will be accepted through September 3rd