Provalus is seeking a Data Quality Specialist to support U.S.-based data capture and data entry services for healthcare documents that cannot be fully processed through AI, OCR, or other automated tools. You will manually review, classify, validate, and accurately enter data into the client's designated systems in accordance with established procedures, quality standards, security requirements, and confidentiality obligations.
All resources must work 40 hours a week and 8 hours per day (9 hour shift), but have flexibility on working those hours between 9am and 7p. For example, someone can work between 9-5 or 10-7 as long as they have a consistent schedule of working 8 hours a day. Also an option for up to 10 hours of OT as well depending on the volume of work.
This role requires precision and speed in equal measure: you will work with a constant supply of document images, applying strong attention to detail and typing accuracy to keep pace with a fast-moving production environment while safeguarding sensitive health information at every step.
All positions are full-time with set schedules, professional training and development, and opportunities for career advancement. Take the next step in your career today!
WHY WORK FOR PROVALUS
Provalus is a 100% U.S.-based company on a mission to create meaningful technology and customer experience careers in rural American communities where opportunities have traditionally been limited. Instead of sending work overseas, Provalus invests in small towns—building local Centers of Excellence and developing talent from within those communities.
Key Reasons to Join Provalus
1. Real Career Path, Not Just a Job Provalus hires people and actively develops them. Many team members start with customer support and advance into higher-level technical, quality, or leadership positions. On-the-job training is provided, and the company emphasizes skills growth and internal promotion.
2. Paid Training with No Experience Barrier Formal tech experience is not required for many entry-level roles. Provalus invests in training so you can learn systems, processes, and customer support skills while getting paid. This makes it an accessible starting point for people looking to build a long-term career in technology services.
3. Full-Time Stability and Benefits Positions are full-time with set schedules. Employees receive professional development support, opportunities for advancement, and a benefits package that includes COMPANY PAID HEALTHCARE.
4. Purpose-Driven Work in Your Community Provalus is built around revitalizing rural economies. Team members work for a company that deliberately chooses small-town locations and hires locally. For many employees, this means building a career close to home while contributing to the economic growth of their own community.
5. Supportive, Team-Oriented Environment. The culture emphasizes collaboration, mentoring newer team members, and continuous improvement. Employees are encouraged to share frontline insights that improve processes and customer experience.
6. Growing Company with Expanding Opportunities Provalus continues to open and expand sites across the U.S., creating more roles and advancement paths. As the company grows, high performers have increased opportunities to take on greater responsibility, move into specialized technical work, or step into leadership.
Who Thrives at Provalus
People who succeed here typically value clear structure, customer interaction, steady full-time work, and the chance to grow skills over time. Strong communication, reliability, a calm approach under pressure, and a willingness to learn are more important than prior technical
THE JOB
Responsibilities include:
• Data Entry: Accurately enter data into the QuickClaim system using a constant supply of document images.
• Document Classification: Identify document types based on the provided documentation.
• Quality Verification: Review and verify entered data meets or exceeds quality requirements.
• Confidentiality: Ensure all Personal Health Information (PHI) is kept confidential, following HIPAA standards.
• Collaboration: Professionally interact with other staff as needed.
• Process Improvement: Make recommendations for improvement or enhancement to job processes.
• Task Completion: Work until all tasks are completed for the day.
• Additional Duties: Perform other basic office duties as assigned.
Role Requirements include:
• Must have HS Diploma or GED.
• Ability to work onsite at the Provalus office. No remote positions are available currently.
• Self-motivated with a strong work ethic.
• Ability to multitask and move quickly.
• Ability to stay focused and on-task.
• High attention to detail while being efficient.
• Quick learner, with the ability to follow basic or difficult instructions when needed.
• Required to maintain confidentiality of client data.
• Must be able to read and speak English.
• WPM Typing Test: 50 WPM @ 95% accuracy.
• KPH Typing Test: 4,500 KPH @ 95% accuracy.
• Permanent authorization to work in the United States.
Preferred Qualifications
• Prior experience in data entry, medical records, or healthcare documentation.
• Familiarity with claims processing or systems similar to QuickClaim.
• Experience working in an environment governed by HIPAA or similar confidentiality requirements.
• Bilingual candidates encouraged to apply.
What Provalus Offers
• A structured entry point into healthcare data operations, with room to grow into more advanced quality and leadership roles.
• Hands-on training in document classification, data entry systems, and healthcare confidentiality standards.
• A mission-driven employer investing in the long-term growth of its people and community.
• Competitive hourly pay, performance incentives, and a comprehensive benefits package.
Job Type: Full-time Work Location: In person
