This individual will take primary ownership of our network infrastructure across all Provalus locations, including firewall management, wireless and switching administration, SNMP-based monitoring, and hands-on new site deployments. A broad technical skillset, strong documentation habits, the ability to work independently, and a methodical approach to change management are essential.
Minimum of 5+ years of hands-on network administration experience, including:
- Network design, configuration, and administration in a multisite enterprise environment
Frtinet (FortiGate) *
- - preferred
- IPsec VPN, ADVPN, SD-WAN cnfiguration and management
- FrtiManager / FortiAnalyzer a plus
Aruba access pints, AOS-CX switches, and Aruba Central *
- - preferred
LgicMonitor *
- - actively used in our environment
- Prir experience with Zenoss, Nagios, or similar acceptable
- Deep TCP/IP knowledge
- Understanding f OSI model required
- BGP, OSPF, VLAN, STP, QS, DHCP, DNS
- Exposure to cloud networking
- New site network deployments - rack and stack, ISP coordination, firewall config, and turn-up
- Strong documentation skills, including network topology diagrams and IP address management (IPAM)
- Independent troubleshooting and problemsolving skills
- Ability and willingness to travel domestically up to 40%, including to rural locations, sometimes on short notice
- Fortinet NSE 4 or higher certification
- Aruba Certified Switching Associate (ACSA) or Aruba Certified Network Professional (ACNP)
- Experience in a BPO, contact center, or distributed workforce environment
- Familiarity with audit procedures (SOC2, ISO 27001, etc.)
- Associate’s or Bachelor’s degree in IT, Network Engineering, or equivalent experience
