Team Lead
Team Lead
Location: Brewton, AL
Position Overview:
As the Team Leader, you will be responsible for inspiring, guiding, and managing a high-performing team of Managed Service Support Consultants. You will ensure consistent delivery of a first-class, SLA-driven service to Client users, resolving a wide range of managed service inquiries with precision and professionalism. This is a hands-on leadership role requiring a proactive approach to customer engagement, service assurance, and operational excellence. You will champion a culture of accountability, continuous improvement, and performance, while fostering collaboration and technical growth across the team.
Key Responsibilities:
Supplier Lifecycle Support (Venminder & Related Tasks).
- Process supplier submissions within Venminder.
- Support supplier onboarding, due diligence, and periodic reviews.
- Maintain supplier documentation and track contract compliance.
Invoice Review & Processing
- Conduct initial invoice review, verifying charges against contract terms.
- Escalate discrepancies, variances, or unexpected charges.
- Ensure timely processing to prevent late fees, service disruptions, and overpayments.
Data Cleansing & Migration
- Standardize and cleanse supplier data for accuracy.
- Assist with data migration and validation efforts.
- Ensure documentation aligns with compliance and audit requirements.
- Develop, maintain, and enhance reports and dashboards.
Qualifications:
- Experience in supplier lifecycle management, contract compliance, or invoice processing.
- Familiarity with supplier management platforms (Venminder or similar tools).
- Strong analytical skills for data validation and invoice review.
- Experience with Reporting & Visualization Tools.
- Ability to collaborate with stakeholders to understand reporting.
Recruiter: Jared Tabor | jaredtabor@provalus.com
Applications will be accepted through October 20th
