Provalus Included in Texas Workforce Commission "We Hire Vets" Program
July 11, 2024

Offering assistance to transitioning Service Members, Veterans, and Military Spouses

Provalus is thrilled to announce our participation in the Texas Workforce Commission “We Hire Vets” program. Part of Texas Operation Welcome Home, “We Hire Vets” is a program dedicated to hiring and supporting transitioning Service Members, recently separated Veterans, and Military Spouses by providing them with meaningful career opportunities. Our inclusion in this program underscores our commitment to giving back to those who have served our country so honorably.

 

We believe that veterans bring unique skills, dedication, and leadership qualities that are invaluable to our team. By participating in the "We Hire Vets" program, we aim to create a supportive and inclusive work environment where veterans can thrive and continue to make significant contributions. We are excited about the positive impact this initiative will have on our community and look forward to welcoming more veterans into our workforce.

 

"Having served in the military, I understand the unique challenges veterans face when transitioning to civilian life," said Provalus Vice President of Cloud & Infrastructure, Rick Thompson. "Joining the 'We Hire Vets' program is a significant step in our ongoing efforts to support veterans, and we are committed to providing them with the opportunities and resources they may need to succeed in their post-military careers."

 

Provalus is dedicated to creating a veteran-friendly workplace that values the experiences and skills veterans bring to the table. We believe that by supporting veterans, we are not only honoring their service but also enriching our organization with their exceptional talents and perspectives. We look forward to making a meaningful difference in the lives of veterans and their families through this important initiative.

NewsNation Morning in America
November 25, 2025
On the heels of their visit to our Brewton Center of Excellence, CEO Chuck Ruggiero had the pleasure of joining Alex Caprariello for a live interview on NewsNation’s Morning in America.
November 17, 2025
Last week, Senior NewsNation correspondent Brian Entin visited our Brewton Center of Excellence to document how Provalus is advancing high-tech career opportunities in rural America. The visit focused on the career pathways available to local talent and the measurable economic impact created through our work in Brewton.
November 11, 2025
In recognition of Veterans Day, Provalus President Mike Keogh was featured in Newsweek with an op-ed titled “ Veterans Are an Untapped Workforce Essential to America’s Future. ” In the piece, Keogh underscores the vital role veterans play in strengthening America’s workforce. He highlights the leadership, resilience, and mission-driven mindset that service members bring to every role, and how organizations can unlock their potential by creating environments that foster success. At Provalus, we witness this impact every day. Veterans are an integral part of our mission to create technology careers in rural America. Their skills and values elevate our teams, enhance performance, and strengthen the communities we call home. We are honored to celebrate their continued contributions, not only to our company but to the future of America’s workforce. Read the full article here .
How hiring veterans makes CX and service desk teams stronger, two veterans teamwork
November 11, 2025
Veteran‑forward hiring improves customer experience and service desk outcomes. Veterans bring calm under pressure and a strong SOP mindset, supporting better FCR
November 5, 2025
Today the Arkansas Economic Development Commission announced the expansion of Provalus into Harrison, Arkansas. Continuing our commitment to open doors for technology careers in rural communities, Provalus expects to create up to 150 new jobs in Boone County over the next five years. “Every Provalus site reflects our belief that great careers and great communities can grow together. Harrison, Arkansas, is no exception,” said Provalus’ President Mike Keogh. “By creating high-value technology careers in Boone County, we’re giving individuals the chance to build their futures without having to leave their hometowns. It’s about investing in people and helping small towns thrive again, and we’re honored to continue building that momentum here in Arkansas." Read the official release from the State of Arkansas here . For comments from local partners, click here .
October 31, 2025
We were honored to welcome FOX Business Network correspondent Kelly Saberi to our Center of Excellence in Brewton, Alabama.
October 23, 2025
Today the Missouri Department of Economic Development announced the expansion of Provalus into West Plains, Missouri, expecting to create up to 200 new jobs in Howell County.
Provalus employees working in Center of Excellence in rural Tahlequah, Oklahoma
October 22, 2025
We’re proud to share that Provalus has been featured in The Wall Street Journal in an article titled “These Jobs Often Go Overseas. One Company Is Bringing Them to Rural America.”
October 13, 2025
Good customer service is simple to describe and hard to deliver. The teams that do it best share one trait: they stay together.
April 15, 2025
As fraud threats grew more sophisticated, a leading U.S. credit union found their Fraud Operations teams falling behind. Performance lagged with no scalable staffing approach, and turnover plagued its remote workforce.
Show More