FOX Business Visits Brewton, AL to Spotlight Service Excellence and Community Impact
October 31, 2025

Earlier this week, we were honored to welcome FOX Business Network correspondent Kelly Saberi to our Center of Excellence in Brewton, Alabama. The visit was part of a story highlighting how Provalus is delivering world-class technology services from rural America while creating lasting community impact.

Kelly and her team spent the day gaining a first-hand look at how our Brewton operation represents the best of both performance and purpose. Through conversations with our leadership and delivery teams, she learned how Provalus meets the needs of Fortune 1000 clients with technical expertise, reliability, and dedication, proving that exceptional service can come from anywhere.


In Brewton and in the other eight communities we call home, our Centers of Excellence stand as a powerful example of what happens when opportunity and purpose intersect. Provalus team members are not only solving complex business challenges but also helping revitalize the local economy, creating a ripple effect that strengthens communities and fosters pride throughout the region.

A heartfelt thank you to Kelly Saberi and the FOX Business Network team for shining a light on this important story. The feature underscores not just what we do, but why we do it: to create opportunity, drive impact, and prove that incredible talent exists everywhere. Sometimes, you just have to know where to look.


Watch our FOX Business features on The Claman Countdown, The Bottom Line, The Big Money Show, and Varney & Co. below.

January 13, 2026
Investing in rural America is often framed as a social good. Increasingly, it is also a business advantage. When companies place high-quality, onshore careers in rural communities, they tend to unlock unusually strong workforce stability, because people are able to build long-term careers without leaving the places the
December 30, 2025
As we close out the year and prepare for 2026, we’re taking a moment to pause and reflect on all we’ve accomplished in 2025. Because of your support, we’ve been able to impact so many throughout the year.
December 4, 2025
Optomi Professional Services (OPS), announced today that Nick Murphy has been appointed Chief Operating Officer effective December 1, 2025.
NewsNation Morning in America
November 25, 2025
On the heels of their visit to our Brewton Center of Excellence, CEO Chuck Ruggiero had the pleasure of joining Alex Caprariello for a live interview on NewsNation’s Morning in America.
November 17, 2025
Last week, Senior NewsNation correspondent Brian Entin visited our Brewton Center of Excellence to document how Provalus is advancing high-tech career opportunities in rural America. The visit focused on the career pathways available to local talent and the measurable economic impact created through our work in Brewton.
November 11, 2025
In recognition of Veterans Day, Provalus President Mike Keogh was featured in Newsweek with an op-ed titled “ Veterans Are an Untapped Workforce Essential to America’s Future. ” In the piece, Keogh underscores the vital role veterans play in strengthening America’s workforce. He highlights the leadership, resilience, and mission-driven mindset that service members bring to every role, and how organizations can unlock their potential by creating environments that foster success. At Provalus, we witness this impact every day. Veterans are an integral part of our mission to create technology careers in rural America. Their skills and values elevate our teams, enhance performance, and strengthen the communities we call home. We are honored to celebrate their continued contributions, not only to our company but to the future of America’s workforce. Read the full article here .
How hiring veterans makes CX and service desk teams stronger, two veterans teamwork
November 11, 2025
Veteran‑forward hiring improves customer experience and service desk outcomes. Veterans bring calm under pressure and a strong SOP mindset, supporting better FCR
November 5, 2025
Today the Arkansas Economic Development Commission announced the expansion of Provalus into Harrison, Arkansas. Continuing our commitment to open doors for technology careers in rural communities, Provalus expects to create up to 150 new jobs in Boone County over the next five years. “Every Provalus site reflects our belief that great careers and great communities can grow together. Harrison, Arkansas, is no exception,” said Provalus’ President Mike Keogh. “By creating high-value technology careers in Boone County, we’re giving individuals the chance to build their futures without having to leave their hometowns. It’s about investing in people and helping small towns thrive again, and we’re honored to continue building that momentum here in Arkansas." Read the official release from the State of Arkansas here . For comments from local partners, click here .
October 23, 2025
Today the Missouri Department of Economic Development announced the expansion of Provalus into West Plains, Missouri, expecting to create up to 200 new jobs in Howell County.
Provalus employees working in Center of Excellence in rural Tahlequah, Oklahoma
October 22, 2025
We’re proud to share that Provalus has been featured in The Wall Street Journal in an article titled “These Jobs Often Go Overseas. One Company Is Bringing Them to Rural America.”
Show More