Provalus Launched
July 27, 2017

We’re building rural domestic technology centers offering ITO, BPO and Helpdesk services that compete head-on with traditional offshoring.


###


Optomi announced today that it launched a plan to bring 300 jobs to southern Alabama through its Provalus division.  Provalus is elevating under-served communities by providing technology, business and support positions to untapped talent in the U.S. Services in the areas of BPO, ITO and Helpdesk will be available from the facility. The work provides Fortune 1000 companies the dependable, quality and practical services they need… straight from the heart of America.


“Our main mission is to provide value to the U.S. by bringing jobs back… especially to rural areas,” commented Chuck Ruggiero, President of Provalus. The IT solutions needs that have been traditionally outsourced overseas can now be serviced here in the U.S. through Provalus.


Optomi’s flagship facility is located in Brewton, Alabama which has a population of about 5,500. Training has begun for the first group and the bootcamp will yield a team of state-of-the-art technologists. Once staffing levels reach 50 employees, construction will begin on the first of three buildings, which will occupy a combined space of over 60,000 square feet. The campus will generate additional economic growth for the community in the way of commerce and real estate. “Governor Ivey made it clear from the start that she was behind new technology coming to Alabama,” Mayor Lovelace said. “This project was a culmination of the work of so many, and we couldn’t be prouder to welcome the company to Brewton.”


Optomi is one of the fastest growing tech staffing firms in the U.S. and makes a practice of implementing strategies that stand out from the competition as the most leading-edge and successful. Michael Winwood, CEO commented, “We strive to offer our clients a better experience. Through Provalus, we are able to provide services that have traditionally been outsourced overseas. Our strategies continue to disrupt the tech staffing industry.”

April 23, 2026
Considering BPO in the USA? Learn the true cost gap between domestic and offshore models, the hidden total cost of ownership (TCO) drivers that erase cheap outsourcing, and what it looks like when you onshore.
March 30, 2026
Mike Keogh, President of Provalus, was recently featured in Newsweek with an op-ed titled “Here’s How One Woman Is Creating History in a Small Texas Town.” In the piece, Keogh highlights the inspiring story of one woman who transformed her career from a desk agent to a delivery manager, overseeing 400 people. Her journey not only advanced her own career but also paved the way for others to follow her lead. In rural America, women make up approximately 48% of the workforce, yet only hold 37% of stable, well-paying jobs with benefits. In his article, Mike highlights the inspiring story of one woman who transformed her career from a desk agent to a delivery manager, overseeing 400 people. Her journey not only advanced her own career but also paved the way for others to follow her lead. At Provalus, we see this impact daily. By delivering training and tech roles to underserved communities, we create a new generation of talent ready to strengthen America’s future. Women are a core part of that mission, bringing fresh perspectives that elevate performance and strengthen the communities we serve. We are proud to honor these contributions and to continue supporting the next wave of American workforce leaders.  Read the full article here .
March 26, 2026
Today, Provalus is pleased to announce a formal partnership with The PenFed Foundation for Military Heroes. This partnership will focus on our mutual missions to provide a smooth transition from military service into sustainable civilian careers.
March 18, 2026
The Meridian Program is a unique partnership approach to college-level internships designed to equip STEM and Computer Science students with the skills and experience needed to launch successful careers in IT.
March 13, 2026
Provalus hosted a ribbon-cutting ceremony on March 3rd for the grand opening of our newest Center of Excellence in North Wilkesboro, NC, marking our second location in North Carolina.
February 25, 2026
Today, Provalus is pleased to announce the expansion of our Meridian Program to include three new partners: North Arkansas College, Arkansas State University, and Louisiana Tech University.
January 13, 2026
Investing in rural America is often framed as a social good. Increasingly, it is also a business advantage. When companies place high-quality, onshore careers in rural communities, they tend to unlock unusually strong workforce stability, because people are able to build long-term careers without leaving the places the
December 30, 2025
As we close out the year and prepare for 2026, we’re taking a moment to pause and reflect on all we’ve accomplished in 2025. Because of your support, we’ve been able to impact so many throughout the year.
December 4, 2025
Optomi Professional Services (OPS), announced today that Nick Murphy has been appointed Chief Operating Officer effective December 1, 2025.
NewsNation Morning in America
November 25, 2025
On the heels of their visit to our Brewton Center of Excellence, CEO Chuck Ruggiero had the pleasure of joining Alex Caprariello for a live interview on NewsNation’s Morning in America.
Show More