Newsweek Publishes Women in the Workforce Op-Ed from Provalus President Mike Keogh

March 30, 2026

Mike Keogh, President of Provalus, was recently featured in Newsweek with an op-ed titled “Here’s How One Woman Is Creating History in a Small Texas Town.”


In the piece, Keogh highlights the inspiring story of one woman who transformed her career from a desk agent to a delivery manager, overseeing 400 people. Her journey not only advanced her own career but also paved the way for others to follow her lead.


In rural America, women make up approximately 48% of the workforce, yet only hold 37% of stable, well-paying jobs with benefits. In his article, Mike highlights the inspiring story of one woman who transformed her career from a desk agent to a delivery manager, overseeing 400 people. Her journey not only advanced her own career but also paved the way for others to follow her lead.


At Provalus, we see this impact daily. By delivering training and tech roles to underserved communities, we create a new generation of talent ready to strengthen America’s future. Women are a core part of that mission, bringing fresh perspectives that elevate performance and strengthen the communities we serve.


We are proud to honor these contributions and to continue supporting the next wave of American workforce leaders.


Read the full article here.

Get in touch

Learn more about how Provalus can help

Contact Us

August 25, 2026
A local Midwest government entity needed a comprehensive understanding of its cybersecurity posture but lacked a framework to measure maturity, identify gaps, and prioritize security investments.
August 17, 2026
After spinning off from its former parent company, this major logistics and freight transportation provider needed to stand up its own Service Desk to support its employees.
August 11, 2026
Celebrating Our 10th Consecutive Year on the Inc. 5000
August 7, 2026
At one bank, AI sorts fraud alerts into work queues for a team of about 100 Provalus analysts. The analysts then investigate whether the activity appears fraudulent or has a legitimate explanation, such as a customer moving money to close on a mortgage.
July 28, 2026
A national wealth management and financial planning firm serving military families sought to scale their banking contact center capacity before deploying the Jack Henry Banno platform to their client base.
July 20, 2026
A large U.S.-based infrastructure provider delivering high-speed, reliable fiber internet in 2M+ locations across 20 states faced sustained, multi-state outages that required daily coordinated incident response.
July 14, 2026
Your engineer loses access to a deployment pipeline on a Friday afternoon and calls support. If ticket volume on your account has been low, the agent who picks up won't be deeply familiar with it, and their attention is split across other clients too.
July 9, 2026
A Fortune 500 Tax and Accounting software provider sought a partner to rapidly scale enterprise-grade customer and technical support across multiple complex products and customer segments.
June 29, 2026
A leading automotive manufacturing company faced critical security risks from inconsistent user permissions and a lack of regular password resets for integration accounts, exposing sensitive data and over 80 system integrations to potential breaches.
June 24, 2026
Working with a U.S.-based BPO team means your vendor works the same hours you do, understands the same business pressures, and operates under the same rules and regulations as your organization.
Show More