Provalus Celebrates Grand Opening of Technology Innovation Center in North Wilkesboro, North Carolina with Ribbon-Cutting Ceremony

March 13, 2026

Provalus hosted a ribbon-cutting ceremony on March 3^rd for the grand opening of our newest Center of Excellence in North Wilkesboro, NC, marking our second location in North Carolina.

When revitalizing our centers, we aim to pay tribute to those who were in the space before us. In North Wilkesboro, our building once housed the offices and printing operations of The Journal Patriot newspaper. We proudly display their signage that was a mainstay on the outside of the building for decades, in our main conference room. This, along with other small touches throughout the space were very well received by local leaders, business owners, and residents who joined us for site tours after the ribbon-cutting ceremony.

With over 100 team members in North Wilkesboro, Provalus is well ahead of our goal to create 150 new careers in Wilkes County over three years. These careers will have a multi-million-dollar impact on the local economy annually while fostering a dedicated workforce and fueling a new era of technology talent equipped to strengthen America’s future.

We appreciate the support from the Wilkes Chamber of Commerce and the entire Wilkes County community for welcoming us to this wonderful town. Special thanks to our speakers—North Wilkesboro Mayor Randy Huffman, Town Commissioner Andrew Palmer, Chamber of Commerce President Cindy Thompson, and NC State CIO Teena Piccione—for sharing their insights at the ceremony. We were also excited to host several partners attending our Stars & Stripes Summit this week at the grand opening.

We are looking forward to this next chapter of growth, partnership, and impact in North Carolina.

Get in touch

Learn more about how Provalus can help

info@provalus.com

Contact Us

< Older Post

Newer Post >

From Unknown Risk to Measured Maturity: Conducting an Assessment to Transform Cybersecurity Posture

August 25, 2026

A local Midwest government entity needed a comprehensive understanding of its cybersecurity posture but lacked a framework to measure maturity, identify gaps, and prioritize security investments.

Building a Service Desk that Delivers: How Provalus Transformed One Logistics Giant’s IT Support Center

August 17, 2026

After spinning off from its former parent company, this major logistics and freight transportation provider needed to stand up its own Service Desk to support its employees.

Ten in a Row: A Decade Among America’s Fastest-Growing Companies

August 11, 2026

Celebrating Our 10th Consecutive Year on the Inc. 5000

AI Is Changing the Work Companies Bring Back to the U.S.

August 7, 2026

At one bank, AI sorts fraud alerts into work queues for a team of about 100 Provalus analysts. The analysts then investigate whether the activity appears fraudulent or has a legitimate explanation, such as a customer moving money to close on a mortgage.

From Project to Partnership: Provalus Provides a Seamless Extension of Wealth Management Operations

July 28, 2026

A national wealth management and financial planning firm serving military families sought to scale their banking contact center capacity before deploying the Jack Henry Banno platform to their client base.

From Reactive to Reliable: Creating Stability Through Strategic Escalation Management

July 20, 2026

A large U.S.-based infrastructure provider delivering high-speed, reliable fiber internet in 2M+ locations across 20 states faced sustained, multi-state outages that required daily coordinated incident response.

Why Dedicated Teams Beat Shared Pools for IT Support

July 14, 2026

Your engineer loses access to a deployment pipeline on a Friday afternoon and calls support. If ticket volume on your account has been low, the agent who picks up won't be deeply familiar with it, and their attention is split across other clients too.