Provalus Celebrates Grand Opening of Technology Innovation Center in Tahlequah, Oklahoma with Ribbon Cutting Ceremony
October 7, 2024

Provalus held a ribbon cutting ceremony on October 3rd for the grand opening of our newest technology innovation center in Tahlequah, OK.

 

Recognized in the community as the Workman’s building, this site previously served as a family-owned department store for more than fifty years. The transition from a department store to an innovation center with more than 200 workstations required a full renovation, but it was imperative that Provalus honor those who previously occupied the space and the exceptional service they provided to the Tahlequah community.

 

Most visible was the restoration and reinstallation of the historic “Workman’s Horse” statue to its original place on the building. A commemorative plaque was also installed, detailing its significance and the lasting impact it has had on the town, and our appreciation of those who made it possible. Other touches, such as the original Workman’s sign can be found throughout the space.

 

“Our goal was to create a space that reflects the spirit and legacy of this community. The contributions from local vendors and the support of state and local leaders, have transformed this historic building into a beacon of innovation and growth,” said OPS Vice President of Facilities, Will Ruzic. “We’re excited for what the future holds as we continue to serve the Tahlequah community from this landmark.”

 

Prior to the grand opening festivities, more than twenty local and visiting Provalus team members came together for Provide Day, a day in which we mobilize our workforce in support of the local community. Throughout the day, red volunteer shirts could be seen planting trees and cleaning up debris in Felts Park, painting over graffiti across multiple locations in town, and cleaning up sidewalks and walkways near the Workman’s space. Our efforts in the community will have a lasting impact for decades, alongside our ongoing commitment to creating new tech jobs in Tahlequah.

 

With over 200 employees in Tahlequah, Provalus has eclipsed 80% of our five-year pledge to create 250 new jobs in the community and continues to create technology opportunities where few have traditionally existed. We expect to contribute more than $7M to the local economy annually while creating a dedicated workforce and fueling a new era of technology talent equipped to strengthen America’s future.

 

Click here to learn more about Provalus.

December 4, 2025
Optomi Professional Services (OPS), announced today that Nick Murphy has been appointed Chief Operating Officer effective December 1, 2025.
NewsNation Morning in America
November 25, 2025
On the heels of their visit to our Brewton Center of Excellence, CEO Chuck Ruggiero had the pleasure of joining Alex Caprariello for a live interview on NewsNation’s Morning in America.
November 17, 2025
Last week, Senior NewsNation correspondent Brian Entin visited our Brewton Center of Excellence to document how Provalus is advancing high-tech career opportunities in rural America. The visit focused on the career pathways available to local talent and the measurable economic impact created through our work in Brewton.
November 11, 2025
In recognition of Veterans Day, Provalus President Mike Keogh was featured in Newsweek with an op-ed titled “ Veterans Are an Untapped Workforce Essential to America’s Future. ” In the piece, Keogh underscores the vital role veterans play in strengthening America’s workforce. He highlights the leadership, resilience, and mission-driven mindset that service members bring to every role, and how organizations can unlock their potential by creating environments that foster success. At Provalus, we witness this impact every day. Veterans are an integral part of our mission to create technology careers in rural America. Their skills and values elevate our teams, enhance performance, and strengthen the communities we call home. We are honored to celebrate their continued contributions, not only to our company but to the future of America’s workforce. Read the full article here .
How hiring veterans makes CX and service desk teams stronger, two veterans teamwork
November 11, 2025
Veteran‑forward hiring improves customer experience and service desk outcomes. Veterans bring calm under pressure and a strong SOP mindset, supporting better FCR
November 5, 2025
Today the Arkansas Economic Development Commission announced the expansion of Provalus into Harrison, Arkansas. Continuing our commitment to open doors for technology careers in rural communities, Provalus expects to create up to 150 new jobs in Boone County over the next five years. “Every Provalus site reflects our belief that great careers and great communities can grow together. Harrison, Arkansas, is no exception,” said Provalus’ President Mike Keogh. “By creating high-value technology careers in Boone County, we’re giving individuals the chance to build their futures without having to leave their hometowns. It’s about investing in people and helping small towns thrive again, and we’re honored to continue building that momentum here in Arkansas." Read the official release from the State of Arkansas here . For comments from local partners, click here .
October 31, 2025
We were honored to welcome FOX Business Network correspondent Kelly Saberi to our Center of Excellence in Brewton, Alabama.
October 23, 2025
Today the Missouri Department of Economic Development announced the expansion of Provalus into West Plains, Missouri, expecting to create up to 200 new jobs in Howell County.
Provalus employees working in Center of Excellence in rural Tahlequah, Oklahoma
October 22, 2025
We’re proud to share that Provalus has been featured in The Wall Street Journal in an article titled “These Jobs Often Go Overseas. One Company Is Bringing Them to Rural America.”
October 13, 2025
Good customer service is simple to describe and hard to deliver. The teams that do it best share one trait: they stay together.
Show More