Provalus Tech Center Expansion
July 1, 2021

Provalus, the impact outsourcing brand of Optomi Professional Services, is experiencing explosive growth, prompting expansion of the firm’s technology innovation center in Brewton, Alabama. The new state of the art facility increases capacity 3-fold, adding an additional 55,000 square feet of space onto the existing buildings. The new construction is thoughtfully designed to include additional secure rooms, patio entertaining space, a rooftop garden & patio, workout and laundry areas for team members.


Provalus is elevating under-employed communities by providing technology, business and support positions to undiscovered talent in the U.S. By up-skilling local talent, Provalus is able to provide Fortune-listed companies the dependable, quality and practical services they need…straight from the heart of America. The impact solutions company specializes in Customer Experience, Help Desk, Network Operations and Security Operations and Support Services.


“Our main mission is to provide value to the U.S. by bringing jobs back… especially to rural areas,” commented Laura Chevalier, President of Provalus. “The I.T. solutions that have been traditionally outsourced overseas can now be serviced here in the U.S. through Provalus. Throughout this last year particularly, companies have recognized the need to have a partner that focuses on quality and collaborative support, while also providing a highly dependable solution. With our BCP plans, fall over facilities and diverse locations throughout the U.S., we offer an unmatched solution here in country.”


Brewton is the flagship and initial technology innovation center for Provalus, but has quickly reached its capacity and is in historic expansion mode. “We have been able to have a tremendous impact on the community already by our first few hundred hires here in Brewton. The team and the city has been doing a tremendous job to revitalize the community. It is truly a beacon for the region. Just this year, Brewton has been approved for a municipal water project as a result of the influx of jobs to the town. It’s a project that had been on the list for decades. The ability for the town to make investments in infrastructure has also sparked new business growth with new local ice cream & sandwich shops and a national presence from the Papa John’s franchise. Seeing the impact is a testament to the collaboration between our teams, the community and clients,” commented Will Ruzic the VP of Facilities/GM at Provalus and local Brewton community member and leader.


Brewton facility arial footage: https://www.facebook.com/556979994366466/videos/455049459118125



December 4, 2025
Optomi Professional Services (OPS), announced today that Nick Murphy has been appointed Chief Operating Officer effective December 1, 2025.
NewsNation Morning in America
November 25, 2025
On the heels of their visit to our Brewton Center of Excellence, CEO Chuck Ruggiero had the pleasure of joining Alex Caprariello for a live interview on NewsNation’s Morning in America.
November 17, 2025
Last week, Senior NewsNation correspondent Brian Entin visited our Brewton Center of Excellence to document how Provalus is advancing high-tech career opportunities in rural America. The visit focused on the career pathways available to local talent and the measurable economic impact created through our work in Brewton.
November 11, 2025
In recognition of Veterans Day, Provalus President Mike Keogh was featured in Newsweek with an op-ed titled “ Veterans Are an Untapped Workforce Essential to America’s Future. ” In the piece, Keogh underscores the vital role veterans play in strengthening America’s workforce. He highlights the leadership, resilience, and mission-driven mindset that service members bring to every role, and how organizations can unlock their potential by creating environments that foster success. At Provalus, we witness this impact every day. Veterans are an integral part of our mission to create technology careers in rural America. Their skills and values elevate our teams, enhance performance, and strengthen the communities we call home. We are honored to celebrate their continued contributions, not only to our company but to the future of America’s workforce. Read the full article here .
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November 5, 2025
Today the Arkansas Economic Development Commission announced the expansion of Provalus into Harrison, Arkansas. Continuing our commitment to open doors for technology careers in rural communities, Provalus expects to create up to 150 new jobs in Boone County over the next five years. “Every Provalus site reflects our belief that great careers and great communities can grow together. Harrison, Arkansas, is no exception,” said Provalus’ President Mike Keogh. “By creating high-value technology careers in Boone County, we’re giving individuals the chance to build their futures without having to leave their hometowns. It’s about investing in people and helping small towns thrive again, and we’re honored to continue building that momentum here in Arkansas." Read the official release from the State of Arkansas here . For comments from local partners, click here .
October 31, 2025
We were honored to welcome FOX Business Network correspondent Kelly Saberi to our Center of Excellence in Brewton, Alabama.
October 23, 2025
Today the Missouri Department of Economic Development announced the expansion of Provalus into West Plains, Missouri, expecting to create up to 200 new jobs in Howell County.
Provalus employees working in Center of Excellence in rural Tahlequah, Oklahoma
October 22, 2025
We’re proud to share that Provalus has been featured in The Wall Street Journal in an article titled “These Jobs Often Go Overseas. One Company Is Bringing Them to Rural America.”
October 13, 2025
Good customer service is simple to describe and hard to deliver. The teams that do it best share one trait: they stay together.
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